Programs & Services

We offer a balanced mix of practical UX courses and service-led workshops that support research, testing, and interface improvement for Galway product teams.

Product team gathered around a table with printed interface screens, discussing user feedback and planning a usability testing session.

Service-Led Support

Research Planning Workshops

Collaborative workshops where teams define research objectives, participant profiles, and success criteria. We help create clear research briefs that align with business goals and product timelines.

Usability Testing Lab Facilitation

Hands-on sessions to run and observe usability tests. We guide setup, moderation, and analysis so teams can confidently identify interface issues and opportunities.

Interface Improvement Reviews

Structured interface critique sessions focusing on hierarchy, accessibility, navigation, and clarity. We provide prioritised feedback with practical implementation guidance.

UX Capability Clinics

Short advisory clinics that support teams needing rapid answers on research methods, testing tools, and workflow adjustments within active product cycles.

Core Learning Tracks (Courses)

UX Research Essentials

Participants learn how to plan interviews, conduct synthesis, and document insights that shape product decisions. Includes templates aligned to Irish research ethics.

Usability Testing Foundations

Step-by-step training on defining tasks, moderating sessions, and writing usability reports that are clear and actionable.

Interface Optimisation Studio

Focused sessions on improving existing interfaces using heuristic reviews, accessibility checks, and user feedback analysis.

Product Discovery Bootcamp

Short-format bootcamp that supports early product discovery, helping teams align on user needs, problem framing, and initial validation.

Delivery Formats

We deliver programs on-site in Galway or at partner locations across the West of Ireland. Sessions can be scheduled in focused blocks or spread across multiple weeks to suit team availability.

For teams working remotely, we provide a blended format that combines live facilitation with self-guided practice using our templates and toolkits.

Outcomes You Can Use Immediately

Every engagement results in concrete outputs: research plans, usability findings, prioritised interface issues, and documentation that can be applied to active product work. These outcomes are designed to support internal decision-making and help teams build evidence-driven roadmaps.

Discuss a Program